How to verify probe type in PC-Pro+
In order to properly communicate with a meter, the PC-Pro+ Communication Manager must be configured correctly. A properly configured COM…
Tag: Itron
Verify Itron Mobile License Level
Sometimes it is necessary to verify the Itron Mobile license level assigned to a customer. Possible use cases include verification…
PC-Pro+ Advanced 9.90
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Setup Itron Mobile device to connect to FCS
The steps below will go over how to setup an Itron Mobile device to connect to FCS. Prerequisites: Itron Mobile…
Add an Itron Mobile Device & User to FCS
The steps below will go over how to add an Itron Mobile device to FCS. Prerequisites: Itron Mobile properly configured…
Configure FCS to work with Itron Mobile
Once a customer has signed up for Itron Mobile and Itron has completed the configuration of the customer’s Itron Mobile…
Transferring a route from FCS to Itron Mobile
In order to read a route it must be transferred from FCS to the Itron Mobile device. This article assumes…
Import route into FCS
Importing a route into FCS is the first step taken after billing data has been exported from the CIS system.…
FCS upgrade failure – unable to install previous version
An issue has crept up with some customers that has prevented attempts to upgrade FCS to a newer version. Unfortunately,…
Fixing display issues with PC-Pro+
Some customers have reported issues with PC-Pro+ not displaying correctly. Here is an example of some items under Display Configuration…